NovaSoft One is the CRM built for Australian small businesses. Capture enquiries, follow up on time, quote with GST, run the job and look after the customer afterwards, all from one shared record.
Most small businesses run this across an inbox, a spreadsheet, a quoting tool and a notebook. In NovaSoft One it is one record that the whole team can see.
Every person and business you deal with gets one record: contact details, who looks after them, every call and email, open deals, quotes, jobs and tickets. When someone is away, the next person can carry on without asking around.
New leads land in one place with where they came from and who owns them. Your team can see which ones are waiting on a reply, qualify the good ones and turn them into deals without retyping anything.
The same customer record carries into delivery. Track projects and milestones, answer support tickets against response targets, and share progress with the customer through their own portal. Internal notes stay internal.
Start with your priorities, open the customer behind a follow-up and continue into the sales pipeline.
Recorded with sample data. What you see depends on your plan and role.
Watch a deal follow-upInstrumental music. On-screen captions included. Use the player to adjust sound or view full screen.
Review priority work, the schedule and the items that need attention.
Open Jordan Lee’s fictional customer record and review the relationship timeline.
Open the Studio annual renewal opportunity, review its linked tasks and return to the sales board.
Start with customers and sales. Turn on the rest when your business needs it, without moving to a new system.
Why Australian small businesses choose NovaSoft One, and why switching takes an afternoon.
Prices in Australian dollars, quotes with GST worked out, and your customer data hosted in Sydney. Our guides cover the Privacy Act and Spam Act in plain English.
Enquiries, deals, quotes, jobs, support and documents sit on the same customer record, so anyone on the team can pick up where someone else left off.
Pick one of 19 industry starting points and NovaSoft One names records your way and creates your stages, fields, request types, replies and follow-ups.
Free for up to 2 people with no card. Paid plans from A$15 per user a month, billed monthly with no lock-in. Cancel from Settings.
Pick your industry and NovaSoft One names records your way and sets up your stages, fields, request types, replies and follow-ups. Included on Professional.
See how NovaSoft One fits eight very different businesses, each in its own words and with a tool that suits it.
Every business is different, so NovaSoft One uses each one’s own words. Eight businesses each meet a tool that suits them: online bookings for real estate, a client portal for accounting, web forms for recruitment, resource scheduling for events, projects and milestones for agencies, secure documents for construction, workflow automation for training and reports for retail. Then a wall of 20 tools shows everything in one workspace. Free for up to 2 users, paid plans from A$15.
Animated with fictional businesses. Music, with captions in the picture.
Pay per active user, monthly. Cancel any time from Settings. Prices exclude GST.
Up to 2 people. Core CRM, pipeline and quotes.
Forms, bookings, email, service desk and projects.
Automation, sequences, forecasting and reports.
Permissions, audit history and priority support.
Practical, Australian advice on sales, quoting, service and getting more from a CRM.
What CRM software is, what it does day to day, and how a small business can tell whether it needs one. With a worked example from enquiry to repeat customer.
CRM basicsA practical way to compare CRM software: the jobs to test, the costs to add up, the questions to ask about data and the trial that tells you most.
Leads and salesHow to design sales pipeline stages that match how you really win work, with example pipelines for trades, consultants and product businesses.
More answers on the questions page.
Yes. The Free plan is for up to 2 people and includes 250 contacts, 50 companies and 25 open deals, plus your pipeline, tasks, dashboard and quotes. There is no card to enter and no trial that runs out.
Choose a paid plan from Settings. Your records, history and settings stay exactly where they are; you only add people and tools. Paid plans start at A$15 per active user per month, excluding GST.
No. The defaults suit most small businesses. On Professional plans and above you can apply one of 19 industry starting points, which change the record names, pipeline stages, fields and saved views to suit your kind of work. You can change any of it later.
Yes. Import a CSV of contacts and companies, preview the result and fix problems before anything is saved. Free includes one introductory import; paid plans include ongoing imports with history and rollback.
Your customer records and private documents are stored in Amazon Web Services’ Sydney region. Some service providers, such as Cloudflare for delivery and Stripe for billing, process information elsewhere. The privacy policy lists them.
Each person sees the areas their role allows. Owners and admins decide who can view, edit or administer records, and paid plans add finer control over each part of the workspace.
Free for up to two people, with no card needed. Upgrade when you need service, projects or automation.
