Keep evidence and equipment accountable

Documents and assets.

Manage private files and physical assets with ownership, lifecycle history and deliberate sharing.

NovaSoft One Documents and assets workspace preview

What you can do

What your team can do here.

01

Secure documents

Attach private files to customer and operational records.

Use version history, workspace-scoped access, deliberate customer sharing and authenticated portal uploads.

02

Document acknowledgement

Record acknowledgement against a specific document version.

Keep the exact evidence associated with what a customer or staff member saw.

03

Asset management

Track equipment and other managed assets through their lifecycle.

Use asset tags, assignments, history, service records and connected customer or employee context.

04

Asset audits and financial lifecycle

Review asset custody and financial changes with accountable evidence.

Run audits, record changes and use operational links instead of disconnected spreadsheets.

05

Managed Support Agent

A public-beta Windows and macOS endpoint companion for supported workspaces.

Report reviewed protection posture and connect managed endpoint context to service and security triage; broader device management is not implied.

Common questions

How this area works.

See all questions
Are customer files public links?

No. Documents are private by default; customer access requires an authenticated portal and deliberate sharing.

Is the Support Agent a general device-management platform?

No. Its current beta is a bounded endpoint posture and support workflow.

Keep exploring

See the rest of the platform.

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