Plans & pricing
Start with a free CRM for two people. Add service, automation and team controls as your work grows.
Prices in Australian dollars. Paid plans are monthly and exclude GST.
Your next stage
Each paid tier builds on the one before it. Compare the detail below before choosing.
Start with the essentials
Keep customer records and your next sales steps together.
Connect everyday work
Add customer enquiries, service and project delivery.
Improve your process
Build repeatable follow-ups and see performance clearly.
Manage a growing team
Add oversight, permissions and data governance.
Free needs no credit card. Paid prices are per active user, per month, excluding GST.
Enterprise · Sales assisted
Everything in Business, with hands-on NovaSoft tailoring and optimisation within the agreed service allowance.
Talk to NovaSoftAustralian dollars, excluding GST
The detail
Find the tools you need today and see where the next tier adds more.
Scroll sideways to see all five plans. Keyboard users can focus the table and use arrow keys. An em dash means not included.
| Capability | Free | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|---|
| Core workspace | |||||
| Contacts, companies, Leads, pipeline, tasks and Dashboard | Included | Included | Included | Included | Included |
| Team collaboration | 2 seats | Per active user | Per active user | Per active user | Per active user |
| Product catalogue and quotes | Included | Included | Included | Included | Included |
| Novaris AI assistance | Included | Included | Included | Included | Included |
| Capture & communication | |||||
| Forms and customer bookings | Not included | Included | Included | Included | Included |
| Communications and secure documents | Not included | Included | Included | Included | Included |
| Ongoing imports, saved mappings, history and rollback | One introductory import | Included | Included | Included | Included |
| Service & delivery | |||||
| Service desk, Projects and customer portal | Not included | Included | Included | Included | Included |
| Dependencies, time tracking, budgets and delivery estimates | Not included | Not included | Included | Included | Included |
| Growth | |||||
| Sales sequences and Lead qualification SLA | Not included | Not included | Included | Included | Included |
| Workflow automation, advanced reports and forecasting | Not included | Not included | Included | Included | Included |
| Customer health, onboarding and renewal workflows | Not included | Not included | Included | Included | Included |
| Adaptation | |||||
| Industry customisation, custom objects, API and webhooks | Not included | Not included | Included | Included | Included |
| Governance | |||||
| Advanced permissions, audit history and data governance | Not included | Not included | Not included | Included | Included |
| Manager hierarchy, team quotas and forecast history | Not included | Not included | Not included | Included | Included |
| Support | |||||
| Priority support | Not included | Not included | Not included | Included | Included |
| Hands-on NovaSoft tailoring and optimisation | Not included | Not included | Not included | Not included | Included |
Access follows your workspace permissions and effective plan. Free includes 250 contacts, 50 companies and 25 active deals. Novaris AI usage allowances vary by plan. Explore the feature guide
Explore the platform
Follow a workflow before deciding on a plan.
Customer records, opportunities and next steps.
Explore Free to ProfessionalQuotes, enquiries, bookings and conversations.
Explore StarterSupport tickets, projects and the customer portal.
Explore Free to ProfessionalReports, forecasts, customer health and renewals.
Explore Starter to ProfessionalImports, custom records, industry packs and APIs.
Explore BusinessPermissions, audit history and data oversight.
ExplorePlan questions
Understand the price, limits and how plan changes affect your workspace.
More questionsYes. Free supports up to two users, 250 contacts, 50 companies and 25 active deals. It does not require a credit card.
Starter is A$15, Professional A$39 and Business A$69 per active user each month, excluding GST. Enterprise is sales-assisted at A$2,300 per month plus A$80 per active user, excluding GST.
Yes. Feature access follows the effective plan. Existing higher-tier records are retained when a plan changes rather than silently deleted.
No. Free covers the core CRM and its stated limits. Forms, service, projects, automation, advanced reporting and governance enter at different paid tiers; see the plan comparison.
Ready when you are
Create a free workspace and start with your customer records and next steps.
