Employer relationships
Connect hiring organisations with the recruiter responsible for the account.
For recruiters, labour hire, staffing and executive search teams
CRM for recruitment & staffing
Track candidates from sourced to placed, keep employers’ vacancies organised and answer timesheet questions without digging.
Sourced3Permanent placementA$1,850 · JLTimesheet queryA$2,400 · JL
Screened2Contract placementA$4,200 · SRPermanent placementA$640 · SR
Submitted1Candidate queryA$960 · AK
Interview3Client vacancy requestA$7,300 · MP
- Free plan
- Up to 2 people
- Industry setup
- Professional, A$39
- Card to start
- Not needed
- Data stored in
- Sydney
Sound familiar?
Manage candidates, employers, vacancies and placement progress.
Good candidates slip through
A strong applicant from last month isn’t remembered when the right role opens.
Vacancies arrive half-specified
Salary range, location and type of work get clarified over several calls.
Timesheet questions eat the week
The same queries arrive every pay cycle, by every channel.
How it works for recruitment & staffing
A typical week with the Recruitment & staffing setup. Every name below is exactly what you’ll see in the app.
Enquiries arrive with the right details
Records are named the way you talk: candidates, employers and placements. Each new placement has room for placement type and proposed start date. There are also fields for role interest, availability, salary expectation and work rights on candidates.Placements move through your pipeline
- Sourced
- Screened
- Submitted
- Interview
- Offer
- Placed
Quote it and win it
Build quotes from your price list with GST worked out, send them for acceptance and keep the accepted version on the placement.Candidates ask for help
- Candidate queryA candidate asks about an application, interview or placement.Normal
- Client vacancy requestA client asks you to fill or change a role.Normal
- Timesheet queryQuestions about hours, pay runs or invoices for placed workers.Normal
Reply in a click
Ready-made replies come with it: “Application received” and “Query resolved”. Each one fills in the person’s first name and can be edited before it’s sent.Follow-ups happen on their own
- Follow up with a new candidate. Create a next-day task linked to the new candidate.
- Qualify every new candidate. Create an immediate high-priority task linked to the new candidate enquiry and notify the team.
Watch · 22 seconds
NovaSoft One for recruitment & staffing, in 22 seconds
The clutter, the setup in your words and one tool that suits recruitment & staffing, in a short animated film.
What happens in the film
Sticky notes pile up: “Call back J. Wu”, “CV - which role?”, “Ref check!!”. NovaSoft One renames its records to Candidates, Employers and Placements and sets up the stages Screened, Submitted and Interview, and the head chef placement moves along the board. Then it introduces web forms: applications land as candidate records. Web forms are on Starter and above.
Animated with fictional businesses. Music, with captions in the picture.
A worked example
From first contact to finished work
A candidate is Sourced with their role interest, availability, salary expectation and work rights. After a call they’re Screened, then Submitted to an employer’s vacancy, recorded as a Job requisition with location, employment type and salary range. The placement moves through Interview and Offer to Placed with a proposed start date. When the candidate asks about pay later, it’s a Timesheet query with an owner.
What the starting point sets up
Choose Recruitment & staffing when you create your workspace, or apply it later from Customisation. Everything below is created for you and stays editable.
Role intake discussions
Track employer opportunities and their next administrative step.
Recruiter follow-up
Use tasks and saved views to keep open conversations visible.
- Your records are called
- Candidates, Employers and Placements
- Pipeline stages
- Sourced → Screened → Submitted → Interview → Offer → Placed
- Extra fields
- Role interest (candidate), Availability (candidate), Salary expectation (candidate), Work rights (candidate), Placement type (placement), Proposed start date (placement)
- Job requisitions register
- Location, Employment type, Salary minimum, Salary maximum, Close date, Status
- Request types
- Candidate query, Client vacancy request, Timesheet query
- Ready-made replies
- Application received, Query resolved
- Automations
- Follow up with a new candidate; Qualify every new candidate
Questions about NovaSoft One for recruitment & staffing
Still unsure? Read every question or start free and look around.
Is this an applicant tracking system?
No. It manages candidate and employer relationships and placements as a pipeline. It doesn’t run job boards, background checks or award interpretation.
Can I record work rights and availability?
Yes. Candidates get fields for role interest, availability, salary expectation and work rights.
Can employers send new vacancies through a portal?
Yes, on Starter and above, as a Client vacancy request.
Can I change what the recruitment & staffing setup creates?
Yes. Stages, fields, record names, saved views and automations are a starting point. Rename, add or switch off anything in Customisation, and your records stay where they are.
Can I bring my existing customers across?
Yes. Import a spreadsheet of contacts, companies or leads in the Data Hub, map the columns, check the preview and commit. Possible duplicates are flagged before anything is created.
What does it cost?
Free for up to two people with the core CRM. Industry starting points come with Professional at A$39 per user per month, excluding GST, billed monthly with no lock-in.
Good to know
Not an applicant tracking system, background-check service or automated candidate decision tool. Industry starting points use NovaSoft One’s existing customer records, pipelines, tasks, saved views and custom records, and are included on Professional plans and above.
Try NovaSoft One for recruitment & staffing.
Start free for up to two people today. Switch on the full industry setup with Professional whenever you’re ready.