What it covers
Use deterministic lookup, repeated-scan feedback and a review queue while retaining an explicit decision before opening or creating a record.
Documents and assets
Asset scanning
Find the exact asset from a tag or serial, with camera and manual entry paths.
How it works
Bring a physical asset back to its record
Asset scanning connects a label or serial number to the corresponding asset record in the current workspace. Camera scanning provides a visible target and progress feedback, while manual entry remains available when a device or browser cannot use the camera. Lookup uses an exact normalised asset tag or serial rather than guessing from a partial name. The scanner also handles repeated detections and supports a bounded review queue. That gives a person checking equipment a practical way to identify the record before deciding what needs updating.
In practice
Ambiguous or unknown results remain visible instead of selecting an arbitrary asset. Interrupted scans can be retained for the exact workspace and user, but queued lookup is not an automatic asset mutation and still needs an operator’s review.
When to use it
Useful situations
- Find the asset record while checking equipment at a customer site.
- Review several labels without losing track of repeated or unresolved scans.
- Use manual tag or serial entry when camera permission or scanning is unavailable.
A working path
How the work moves
Open the scanning controls
Start from Assets and choose camera scanning or the manual entry path. Use an appropriate tag or serial label and check the current workspace before continuing, especially if the same person supports more than one business.
Confirm the lookup result
Review the exact match, ambiguity or no-match state returned by the scanner. Check the asset identity before opening its details. Repeated detections during an active lookup are suppressed so one held label does not produce a stream of duplicate work.
Review before changing data
Open the matched record or use the supported reviewed creation path for an unknown item. Inspect any retained scan queue after an interruption. Apply custody or record changes through the normal asset controls rather than treating a scan as an automatic update.
Illustrative scenario
Checking a batch of laptops
An operator scans laptop asset tags, reviews matched records and notices one unresolved label. They use manual entry to check it, then inspect the unknown-item result before deciding whether a new asset record is appropriate.
Before you start
What to check
- Camera support and permissions depend on the device and browser. Manual entry remains the fallback when the camera cannot be used.
- Scanning identifies a record; it does not by itself verify physical condition, complete an audit or automatically alter custody.
Does lookup depend on the current list page?
No. Exact lookup is workspace scoped and does not rely only on the records currently loaded in the asset list.
What happens if a scan is interrupted?
Eligible pending scans remain bound to the exact user and workspace for later review, without silently mutating asset records.
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