Revenue and contracts

Products and services

Maintain a catalogue for repeatable quote building.

How it works

Build quotes from a maintained catalogue

Keep repeatable products and services ready for commercial work, with structured prices, tax and discount inputs. This gives teams a consistent starting point when preparing a quote for a customer.

01

What it covers

Use structured pricing, tax and discount inputs rather than rebuilding commercial details for every opportunity.

02

In practice

Reuse catalogue entries instead of re-entering commercial details for each opportunity.

When to use it

Useful situations

  • Reuse consistent product descriptions and prices across quotes.
  • Keep tax and discount inputs structured instead of retyping line details.
  • Let sales staff select approved catalogue items while building an opportunity quote.

A working path

How the work moves

  1. Maintain catalogue entries

    Add or edit a product or service with a clear name, description and supported pricing details. Check currency, tax treatment and active status with the person responsible for commercial setup.

  2. Use items in a quote

    Select catalogue entries while preparing a quote and confirm quantities and permitted adjustments. Review the line descriptions and customer-facing values before requesting approval or sharing a proposal.

  3. Review changes deliberately

    When pricing or packaging changes, update the catalogue through its supported controls and consider the effect on future quotes. Existing quotes retain their priced snapshot and should be reviewed as separate commercial records.

Illustrative scenario

Standard service package

An operations owner maintains a service package with its approved description and pricing, then a salesperson uses it as a line item in a customer quote.

Before you start

What to check

  • Catalogue values support quote creation but require accurate currency, tax and discount configuration for your business.
  • A catalogue edit should not be assumed to rewrite an already priced quote; review quote snapshots and lifecycle separately.

Questions about Products and services

Useful details before you start.

All questions
Can I reuse catalogue items in quotes?

Yes. Structured products and services are available for repeatable quote building.

Are quote totals calculated from the catalogue?

The server calculates quote line and total amounts using the submitted commercial inputs.

Get started

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